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Garuda Trading

Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. Please do not use this website if you are unable to agree to our terms and conditions. Thank you!


The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United Kingdom and other international copyright laws, and is the property of Garuda Trading. The collective work includes works that are licensed to Garuda Trading. Copyright 2001 to 2017, Garuda Trading ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Garuda Trading or purchasing Garuda Trading products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Garuda Trading or to purchase Garuda Trading products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Garuda Trading. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


All trademarks, service marks and trade names of Garuda Trading used in the site are trademarks or registered trademarks of Garuda Trading.

Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Garuda Trading disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Garuda Trading does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Garuda Trading does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

Garuda Trading shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Garuda Trading has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that a Garuda Trading product is mistakenly listed at an incorrect price, Garuda Trading reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Garuda Trading reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Garuda Trading shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Garuda Trading without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Garuda Trading may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Garuda Trading.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Garuda Trading or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


You agree to indemnify, defend, and hold harmless Garuda Trading, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, Garuda Trading may link to sites operated by third parties. However, even if the third party is affiliated with Garuda Trading, Garuda Trading has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Garuda Trading. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Garuda Trading seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Returns or Items Damaged in Transit

Question: Can I return my order or exchange it for another item?

Answer: Yes! If you are not entirely satisfied with any item on our website, you may return it for a full refund within 14 days of receiving the goods. Simply send us an email within 14 days and let us know that you are returning the item. As soon as it comes back to us, we will issue a refund minus our original shipping and handling charge. Unfortunately we cannot accept returns if you exceed the 14 day cooling-off period.

  • We are unable to accept returns of incense or healthcare products once the pack has been used or opened.

  • We are unable to accept returns of Music CDs and books, unless they were damaged in transit.

  • We are unable to accept returns if you find a similar product at a lower price with another seller.

Return shipping costs are the full responsibility of the buyer, unless the item was damaged in transit or you have received the wrong product. If this is the case, you must ship the item back to us and we will issue a refund and reimburse your shipping costs.

Shipping & Handling

Sometimes parcels will be very heavy and they may need to be split up into two or more packages to keep your shipping costs down. So in cases where the cost of shipping is going to be more than shown at the checkout (normally for overseas customers), we will notify you with a revised shipping price.

UK orders are dispatched promptly by Royal Mail 'Recorded Delivery', Parcel Force or 'Special' delivery, depending on the value and size of the parcel. All overseas orders are sent by 'International Air Mail'. This includes insurance cover and is a tracked and signed for service. We ask our international customers to allow 14 'business' days for delivery (Saturday and Sunday are not classed as business days). A signature at the destination is always required to receive the parcel.

In cases where an item is not in stock and this is not shown on our website, your order will either be cancelled or we will simply send the rest of your order minus this product. You will of course not be charged for any out of stock items.

If we need to cancel your order you will be notified.

We aim to ship all orders within 5 business days, unless the item is out of stock. If this is the case we will notify you if a long delay is likely. If you need the item sooner then please let us know in advance and we will do our best to accommodate you.

Please be aware that we are not responsible for customs charges that parcels may incur.

In cases where a parcel has been returned to us due to a failed delivery attempt, we can ship the parcel again, however, the customer will be fully responsible for any additional shipping charge. If the customer does not want the parcel to be shipped again we will issue a full refund minus our original shipping and handling charge.