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Shipping
Do you ship to my country?
  Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time. However, we try to ship to all countries that have a reliable and trustworthy postal system in place.
What are my payment choices?
  During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
When will my order ship and what are my shipping charges?
  We only ship orders on Wednesday and Saturday morning. If you need your order sooner then please let us know in advance, and if possible we will do our best to accomodate you. All parcels are sent by first class recorded delivery, special delivery or Parcel Force, depending on their size, weight and value. Overseas orders are sent by insured Air Mail and you should allow at least 14 days for delivery. A signature is always required at the destination address.

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the checkout page where you will be shown our standard shipping charge. We will ship your order shortly after we receive payment from you.

Please be aware that you are fully responsible for customs charges your parcel may incur.

Our minimum shipping rates:
  • There is a minimum shipping charge of £4.50 for UK orders. This covers the cost of packing and handling, packaging materials and a first class recorded delivery service with insurance.
  • There is a minimum shipping charge of £10.50 for all European orders outside of the UK. This covers the cost of packing and handling, packaging materials and ithe cost of airmail shipping with insurance. A signature is always required at the destination.
  • There is a minimum shipping charge of £12.50 for all overseas orders outside of Europe. This covers the cost of packing and handling, packaging materials and the cost of airmail shipping with insurance. A signature is always required at the destination.
Heavy and bulky parcels are likely to incur higher shipping costs, which will not always be shown at the checkout. If the order is going to cost more to ship than anticipated, we will also contact you prior to shipping your order and taking payment.
What is the return policy?
  Please see our Terms & Conditions for complete details regarding our return policy.